Cellular Phones FAQ's
Can I change cellular service providers and still keep my current cell phone number?
How often can I get a new cell phone?
Can I leave my cell phone on charging all night, or is that bad for the battery?
What is Bluetooth?
What does dual-mode mean?
Do you really need cell phone insurance?
What are the latest cell phone features that customers are asking for?
How can I avoid roaming fees?
What is ICE contact information?

Q Can I change cellular service providers and still keep my current cell phone number?
A Porting is the cellular customer's ability to keep and take an active wireless number to any cellular service provider they wish. (Warning: A customer who ports from one provider to another in the middle of a contract period may incur an early termination fee.)

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Q How often can I get a new cell phone?
A Customers will qualify for a new phone, with discounts, after satisfying minimum term requirements. Example: Completion of 10 continuous months of service of a one year commitment or 22 months of continuous service of a 24 month commitment.

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Q Can I leave my cell phone on charging all night, or is that bad for the battery?
A With the new Lithium Ion batteries and "smart" rapid chargers, which are standard on most new cell phones, you can charge your phone each night without fear of diminished battery performance. The new chargers are "smart" enough to fully charge the battery and then shut off. The new batteries hold a stronger, longer charge.

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Q What is Bluetooth?
A Cellular Bluetooth technology gives cellular users the freedom to operate phones hands-free and wirelessly. Bluetooth technology is found on most new cellular handsets and allows use with Blutooth enabled cars and devices such as laptops, stereos and headsets.

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Q What does dual-mode mean?
A Dual-mode is the cellular industry's technical term for a handset which is equipped with both digital (800 mhz) and PCS (1900 mhz) frequencies. In short, a dual-mode cell phone will allow the user to receive a reliable signal in the newest digital calling areas. Dual-mode signaling is a reliable, more efficient use of digital cellular technology.

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Q Do you really need cell phone insurance?
A Cellular phone insurance is complete peace of mind for a minimal monthly cost. For around $5/month you get the peace of mind that you are covered if your phone is lost, stolen or damaged beyond repair. Do you need it? No, but isn't the protection of your phone contacts and your connection to home and office worth it?

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Q What are the latest cell phone features that customers are asking for?
A The hottest new features include: Bluetooth technology, the ability to send and receive e-mails, pictures, video, music and much more!

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Q How can I avoid roaming fees?
A For greatest cellular satisfaction, make sure you discuss your specific travel needs with your representative. Select a coverage plan which includes features like roaming, long distance and mobile to mobile calling.

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Q What is ICE contact information?
A ICE is a handy acronym which stands for ICE (In Case of Emergency). Simply save the phone number of your emergency contact under the name ICE. Most cellular users are familiar with ICE and will call that person should you be unable to make the call yourself.

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